Order Statuses

The following statuses are available by default and cannot be deleted:

• Processed—the payment was received.
• Paid— the order was paid for 
• Complete—all work on the order was completed. The order was delivered to the buyer and no further action is required from your end. 
• Open—the order was placed and created in the store database, but it hasn’t been processed yet.
• Failed—the payment transaction failed.
• Declined—the order was canceled by the store administrator.
• Backordered—the order hasn’t been processed yet, as it contains out-of-stock items.
• Canceled—the order was canceled by the customer.
• Awaiting call—the order was placed when the customer sent a call request. This status is associated with the Call requests add-on.
• Incomplete — the order was created in the store database, and the system is awaiting a response from a payment method. 
• Fraud Checking —   The order was flagged for fraud and  is been reviewed 
• Refunded —the order was refunded to the customer